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Frequently Asked Questions

General

When does my order ship?

SafeSavings strives to ship out orders within the same business day. We send you an email when your order is processed and an additional email to confirm once your order ships. The shipping email includes your tracking number and an estimated arrival date. Let the order tracking begin!

Do you ship to my area? 

We ship everywhere in the contiguous United States. Unfortunately, we cannot currently ship to PO Boxes, APO, FPO or DPO addresses. Since we deliver bulk, our boxes are too big to qualify

Do you shop to offices? 

Absolutely! Office managers love SafeSavings for our convenience, bulk selection, low prices and great service.

Are Transactions on your site secure? 

Security is super important to us. We focus on providing a secure environment that goes above and beyond industry security standard and guidelines. We use a payment solution that is a validated Level 1 PCI DSS Compliant Service Provider and we hold a PCI DSS Merchant Compliance Certificate.

Do you accept EBT? 

Unfortunately, we cannot accept EBT at this time.

Shipping

How is my order shipped? 

We ship with UPS. UPS delivers Monday through Friday.  Certain deliveries may require a signature and this determination is at the sole discretion of the carrier's driver. Due to the size of our bulk items, large orders may arrive in multiple boxes.

My Order

How do I know the promo was applied to my order? 

As long as you clipped a coupon and followed the coupon details including the offering and eligible items, the coupon would be applied at checkout listed under "coupon savings". You can also find it in your confirmation email.

How do I apply my promo code? 
When you are ready to check out, click the "Have a promo code/gift card?" link. Enter your promo code in the field and click apply.

Why isn't the promo code working? 

Please make sure your order meets the requirements of the promo code you wish to use. If you checked and are still having issues, please email Team SafeSavings at Support@SafeSavings.com.

Can I cancel my order or edit my shipping address? 

Please email Support@SafeSavings.com with the order number. We will try our best to help before the order ships out.

Can I return an item? 

To avoid potential risks of contamination during the Covid-19 pandemic, we are not accepting returns at this time. This temporary change is in place until further notice.

Didn't find what you're looking for? 

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